Shipping and Return

Shipping Rates

Effective date: April 23, 2024

Here are our shipping rates for the EU covered area. If you would like to order outside of the list below, please contact us and we will work to find a solution for you.

  • Belgium 🇧🇪
    • Mondial Relay 3-5 days [Relay Point] €4.00
      • FREE on purchases over €65.
    • Bpost 24-48h [Home delivery] €7.00
      • FREE for purchases over €100.
    • France 🇫🇷
      • Mondial Relay 3-5 days [Relay Point] €6.00
        • FREE for purchases over €100.
      • Colissimo [Home delivery] €10.00
        • FREE for purchases over €150.
      • Netherlands 🇳🇱
        • Mondial Relay 3-5 days [Relay Point] €4.00
          • FREE on purchases over €65.
        • PostNL [Home delivery] €10.00
          • FREE for purchases over €150.
      • Luxembourg 🇱🇺
        • Mondial Relay 3-5 days [Relay Point] €4.00
          • FREE for purchases over €65.
        • Post [Home delivery] €12.00
          • FREE for purchases over €150.
      • Germany 🇩🇪
        • Deutsche Post [Home delivery] €12.00
          • FREE above 150€ purchase.
        • Spain 🇪🇸, Portugal 🇵🇹
          • Mondial Relay [Punto de Recogida] €9.00
            • FREE for purchases over €150.
          • UPS [Home delivery] €25
            • FREE for purchases over € 2.50 .
        • United Kingdom
          • DPD [Home delivery] €20
            • FREE for purchases over €200.
        • Italy, Austria, Denmark, Finland, Ireland, Sweden, Norway.
          • UPS [Home delivery] €25
            • FREE for purchases over € 2.50 .

        Returns Policy

        Effective date: March 15, 2024

        At Demon's Den Merch, we strive to provide you with an exceptional shopping experience. However, we understand that sometimes things may not match your expectations. This is why we have implemented a simple and fair returns policy.

        If for any reason you are not completely satisfied with your purchase, we accept returns within 14 days from the date we receive your order. Please note that return shipping costs will be the responsibility of the buyer.

        Please note that discounted products are not eligible for return or refund unless there is a manufacturing defect.

        To initiate a return, please contact our customer service first.

        Once we have received and inspected the returned items, we will refund the full amount of the merchandise as soon as possible in accordance with our refund policy. Please note that original delivery charges will not be refunded.

        We are committed to resolving any issues related to your purchase quickly and efficiently. If you have any questions or concerns regarding our returns policy, please do not hesitate to contact our customer service team. We are here to help you.