New items added!

Shipping and Return

Shipping Rates

Effective Date: August 24, 2024

Here are our shipping rates for the area covered by our delivery offer.

  • Germany
    • Bpost 2 to 3 days - Home Delivery - €9.99
  • Belgium
    • Mondial Relay 2 to 5 days - Collection point - €3.99
    • Bpost 24H - Home Delivery - €7.99
  • Spain
    • Mondial Relay 3 to 6 days - Collection Point - €6.00
    • Bpost - Home Delivery - €18.00
  • France
    • Mondial Relay 2 to 5 days - Collection point - 5,99€
    • Bpost 2 to 3 days - Home delivery - 9,99€
  • Luxembourg
    • Bpost 2 days - Home delivery - 8,00€
  • The Netherlands
    • Mondial Relay 2 to 5 days - Collection point - €5.00
    • Bpost 2 days - Home delivery - 9,00€
  • Portugal
    • Mondial Relay 3 to 6 days - Collection Point - €6.00
    • Bpost 4 days - Home delivery - 19,00€
      • Austria, Denmark, Finland, Ireland, Sweden, Italy, Norway, United Kingdom, Bulgaria, Croatia, Czechia, Estonia, Greece, Hungary, Latvia, Lithuania, Poland, Romania, Slovakia, Slovenia, Switzerland, Ukraine.
        • Bpost World - Home Delivery - €25.00*
        • *Minimum order 30,00€

         

        Returns Policy

        Effective Date: September 26, 2024

        At Demon's Den Merch, we strive to provide you with a great shopping experience. However, we understand that sometimes things may not match your expectations. This is why we have implemented a simple and fair returns policy.

        If for any reason you are not completely satisfied with your purchase, we accept returns within 14 days from the date we receive your order. Please note that return shipping costs will be the responsibility of the buyer.

        Please note that promotional products and mystery boxes are not eligible for returns or refunds unless there is a manufacturing defect.

        To initiate a return, please contact our customer service first.

        Once we have received and inspected the returned items, we will refund the full amount of the merchandise as soon as possible in accordance with our refund policy. Please note that original delivery charges will not be refunded.

        We are committed to resolving any issues related to your purchase quickly and efficiently. If you have any questions or concerns regarding our returns policy, please do not hesitate to contact our customer service team. We are here to help you.